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Because you entitled to know how we handle your data!
Last updated: January 16, 2026
This Privacy Policy explains how Design In Flow LLC (“Design In Flow,” “Design & Flow,” “we,” “us,” or “our”) collects, uses, and shares information when you visit designinflow.com (the “Site”), contact us, schedule a call, create an account, or purchase services such as FlowPoints.
Legal name: Design In Flow LLC
Mailing address: 1030 16th Ave S, Ste. #200, Nashville, TN 37212
Contact: Use our website contact form.
Privacy requests: Email info@designinflow.com or use our contact form and include “Privacy Request” in your message subject.
We may collect information you choose to provide, such as:
Name, email address, phone number (if you provide it), company name
Messages and details submitted through forms
Scheduling information submitted through Calendly
Account information if you create a login/client portal account
Project details and files you submit (brand assets, content, notes, approvals)
Billing and transaction information related to FlowPoints or other purchases (we do not store full payment card numbers)
When you use the Site, we may collect:
Device, browser, and operating system information
IP address and approximate location (city/state)
Pages viewed, links clicked, and referral information
Cookie and tracking data (see Section 5)
We use information to:
Respond to inquiries and provide customer support
Schedule meetings and deliver services
Create and manage accounts and client portal access
Process purchases and manage subscriptions for FlowPoints
Send administrative messages (quotes, invoices, project updates, service notices)
Send marketing emails if you opt in (you can unsubscribe anytime)
Improve Site performance, usability, and content
Measure marketing and advertising performance
Protect against fraud, abuse, and security issues, and comply with legal obligations
We may share information with:
Service providers that help us run our business (hosting, analytics, scheduling, email delivery, payment processing, security)
Payment processors to complete transactions (for example, Stripe)
Advertising and measurement partners where enabled (for example, Meta/Facebook Pixel)
Legal and safety recipients if required to comply with law or protect rights, safety, and security
Business transfers if we are involved in a merger, acquisition, or asset sale
We do not sell personal information for money. Some advertising tools may be considered “sharing” for targeted advertising under certain privacy laws. See Section 6 for choices.
We use cookies and similar technologies (pixels, tags) to operate the Site, understand usage, and measure marketing performance.
You can control cookies through your browser settings. If we use a cookie banner or preference tool, you can use it to manage non-essential cookies.
Based on what you shared, the Site may use:
Independent Analytics (site analytics)
Meta/Facebook Pixel (ad measurement and retargeting)
Google reCAPTCHA (spam and abuse prevention)
Calendly (scheduling)
Google Meet (video meetings)
MailerLite (email marketing and email list management)
Google email/Google Workspace (business communications)
Cloudways (website hosting)
Google Fonts (web fonts)
YouTube embeds (embedded videos from our YouTube channel)
Google Maps embeds (embedded maps)
These providers may use cookies or similar technologies. Their use of data is governed by their own privacy policies.
Depending on your location and applicable law, you may have rights to:
Request access to personal information we have about you
Request correction or deletion
Object to certain processing or request restrictions
Opt out of certain types of tracking or targeted advertising where applicable
How to opt out of targeted advertising
You can adjust your browser cookie settings
You can adjust ad preferences in your Meta/Facebook account
You can use industry opt-out tools where available (varies by region)
To submit a request, email info@designinflow.com or use our contact form with “Privacy Request” included. We may ask you to verify your identity before completing the request.
If you subscribe to our emails, you can unsubscribe anytime using the link in the email. We may still send non-marketing messages related to active projects, invoices, service updates, or account notices.
If you purchase FlowPoints or other services, payments are processed through our payment processor(s), such as Stripe. We receive confirmation of payment and certain transaction details, but we do not store full payment card numbers.
If we display testimonials, logos, or case studies, they may include names, business names, titles, and related content that has been shared with permission, provided publicly by you, or approved for use. If you want an item removed or updated, contact us.
We keep personal information only as long as necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and meeting legal obligations.
We take reasonable measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
The Site may include links to third-party websites or embedded content (such as YouTube videos or Google Maps). Third parties may collect data according to their own policies, and we are not responsible for their practices.
Our Site and services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.
We may update this policy from time to time. The “Last updated” date at the top reflects the most recent revision.
Design In Flow LLC
1030 16th Ave S, Ste. #200, Nashville, TN 37212
Use our website contact form, or email info@designinflow.com for privacy requests.