Refund & Dispute Policy

Refund and Dispute Policy

Design In Flow LLC

Effective Date: August 31st, 2023

Thank you for choosing Design In Flow LLC for your website design, branding, and video production needs. Please review our Refund and Dispute Policy carefully before engaging our services. By using our services, you agree to the terms outlined below.

1. No Refunds: Design In Flow LLC does not offer refunds for services rendered. All payments made for our website design, branding, and video production services are non-refundable.

2. Satisfaction Guarantee: We strive to provide high-quality and satisfactory services to our clients. In the event that you are dissatisfied with our work, we encourage you to communicate your concerns with us promptly. We are committed to addressing any issues and making reasonable efforts to ensure your satisfaction.

3. Dispute Resolution: If a dispute arises between you and Design In Flow LLC, we encourage you to contact us to seek a resolution. We are committed to resolving disputes amicably and efficiently. Please reach out to our customer support team at support@designinflow.com with a detailed description of the issue.

4. Communication: Effective communication is key to resolving any concerns or disputes. We ask that you communicate openly and honestly with us about any issues you may encounter during the design or production process. This allows us to address concerns promptly and work towards a satisfactory resolution.

5. Scope of Services: It is essential to clearly define the scope of services agreed upon before initiating a project. Any additional services requested outside the agreed-upon scope may be subject to additional charges. Design In Flow LLC reserves the right to determine what constitutes an additional service.

6. Termination of Services: Design In Flow LLC reserves the right to terminate services in the event of a breach of our terms of service or if a client fails to fulfill their obligations. In such cases, no refunds will be provided.

7. Modifications to the Policy: Design In Flow LLC reserves the right to modify this Refund and Dispute Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for updates.

By engaging Design In Flow LLC’s services, you acknowledge that you have read, understood, and agree to the terms outlined in this Refund and Dispute Policy.

If you have any questions or concerns regarding this policy, please contact us at support@designinflow.com.

Thank you for choosing Design In Flow LLC.